Shipping policy

SHIPPING POLICY
Across The Rainbow Apparel

Last updated: June 2026

Thank you for shopping with Across The Rainbow Apparel. As a small, independent brand, every order means the world to us. Please read our shipping policy carefully before placing your order so you know exactly what to expect.

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PROCESSING TIME

All orders are individually produced before being shipped. Please allow 2–5 business days for your order to be processed and dispatched after purchase. You will receive a confirmation email with tracking information once your order is on its way.

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SHIPPING OPTIONS & RATES

We offer the following shipping options at checkout:

• Express Shipping — $4.99
Estimated delivery: 3–5 business days

• Express+ Shipping — $6.99
Estimated delivery: 1–3 business days

🎉 FREE SHIPPING on all orders over $150 — automatically applied at checkout, no code needed.

Delivery timeframes are estimates and begin from the date of dispatch, not the date of purchase. Processing time applies in addition to the shipping timeframe selected.

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ORDER TRACKING

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update after dispatch.

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SHIPPING ADDRESS ACCURACY

Please double-check your shipping address before completing your purchase. As stated in our Refund Policy, we are not always able to modify or cancel orders once they have been submitted. Across The Rainbow Apparel is not responsible for orders lost or delayed due to an incorrect address provided at checkout.

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LOST OR DELAYED ORDERS

We are not responsible for carrier delays, customs processing times, or packages marked as delivered but not received. If your package appears lost, please contact your local carrier first with your tracking number.

If the issue remains unresolved, reach out to us at hello@acrosstherainbowapparel.com and we will do our best to assist — however, as outlined in our Refund Policy, delays caused by third-party carriers are outside our control and are not eligible for refunds or replacements.

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DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please refer to our Refund Policy for full details on how to submit a claim. You must contact us within 7 days of delivery with your order number and a clear photo of the issue.

📧 hello@acrosstherainbowapparel.com

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Have a question about your order or shipment? We're happy to help.
📧 hello@acrosstherainbowapparel.com

Across The Rainbow Apparel reserves the right to update this policy at any time. Changes will be reflected on this page with a revised date.